Refund policy

Returns & Refunds

• The customer has the right to return the order or parts of it within 30 days from receiving it. The returns must first be approved by the seller.
• Orders cannot be canceled or refunded after they have been shipped and assigned a tracking code.
• The customer will pay for the shipping costs when returning the order to the seller.
• The product must be unused and in a re-sellable condition, including the package and manual. The customer has the right to try and test the product as he/she would when buying it in a physical store. The customer has the right to try the product, but not take it into use without losing the right to return.
• Opened sealed products are not returnable, neither are any used products. This also applies to all sealed collectible items, surprise bags, and subscriptions.
• If the seller in an exception accepts the return of a used or incomplete item, the seller will charge handling costs the minimum of 25% of the price of the item.
• All returns must be delivered in original packaging and packed carefully. A copy of the receipt must be attached together with the cause of return (if the product is flawed).
• Seller will not accept unpaid shipments, shipments made by Cash-on-Delivery, or any shipments by other than the Postal Service.